Training
How To Get Your Training Started
Training has always had the same problems facing it, the main one being time constraints. Organisations have recognised that personal development is needed to get the best out of employees to make them more efficient, however taking people out of work proves costly. This puts many people off developing their staff, which if left can [...]
Why Does Most Training Not Work?
This may come as a shock to a lot of business owners but it is true! Most training does not work! Some companies spend hundreds, thousands and even millions of pounds or dollars on training programs that simply don’t produce a consistent return on investment.
Why?
Well, it’s not that the training courses or seminars [...]
Getting The Most Out Of On-site Training Courses
One of the chief benefits of booking on-site (in-house) training, as opposed to sending your people off to a training centre to attend a pubic course, is that the training can be customised to suit the specific needs of your organisation. When booking on-site training courses, be sure to make this clear to the training [...]
How To Communicate in a Global World
Canadians are increasingly part of a global world. Canada itself is a fascinating mix of different cultures and ethnic backgrounds. This diversity brings a richness that offers opportunities for both occupational and personal growth. It also brings substantial challenges, particularly as it relates to communication. Everything changes when you work with someone from a different [...]
The Effective Executive
There is no argument that today’s executive is effective to the degree that he or she is able to communicate with other people.
The executive has to be able to speak to other people–one-on-one or one-on-many–in terms other people appreciate, in ways that move and motivate them, and in words and tones that are credible [...]
Two Ears, One Mouth. How Long Should You Talk?
Q The real question is – how long will your audience pay attention?
A In business, or business presentations, timing is everything, according to Christina Kaya, who heads Kayaco Seminars, specializing in communication skills development for business. Holding the attention of your listeners for the duration of a presentation is easy when you understand that there [...]
All for One and One for All
If you are a baseball fan, then you are familiar with the 6-4-3 double play. The shortstop fields the ball, tosses it to the second baseman who tosses it to the first baseman. But what if the shortstop decides only to toss it to the first baseman? Or what if the second baseman refuses to [...]
Having Fun With Teleseminars
As with any other new product or service, people are skeptical about trying them.
They want to wait until more people they actually know personally have tried a particular device and can give them some information. The same is true of businesses, especially small businesses that do not have the funds to take huge risks. [...]
Software Training: Consultancy vs. Courses
The majority of office employees use software applications from the Microsoft Office suite. Although they use such programs as Excel, Word and PowerPoint regularly it is common to find that they will have undertaken no formal training in their use. Due to the differing nature of each individual business, the way in which these applications [...]
Training and Coaching for Inside Sales and Customer Service Staffs is Vital to Business Growth
When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL.
However, some entreprenurs and small business owners may have a common misconception thinking their inside sales professionals and the customer service staffs [...]
